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Support for parents

Supporting families in neonatal care

Supporting parents in neonatal care

Caring for your baby means caring about your wellbeing too

In addition to your medical and nursing team, members of the Family Wellbeing Team are available to support all families in the neonatal unit.

This team supports families when there are complexities to do with their pregnancy, delivery or neonatal experiences, that have impacted upon them emotionally. It is a service which supports people who are going through extraordinary and often difficult experiences.

The team can offer emotional and mental health support, and spiritual care. They can link you into supports for financial advice, and practical activities to support parenting experiences. 


The team includes:

Clinical Psychologists

They are available as part of your baby’s care at the Simpson’s and St John’s neonatal units. They offer confidential emotional wellbeing appointments at your baby’s cot side or in a more private location on the unit. They remain available over the first year following your baby’s care on the unit. They offer support for emotional health and/or parent-infant relationship issues related to experiences of maternity and neonatal care.


They can be contacted via your baby’s nursing and medical team. Alternatively, you can leave any non-urgent messages or enquiries for them on 0131 242 1554 or by email at 

The Chaplain and the Spiritual Care team

They offer confidential support for families whatever their beliefs or life situations. They can be contacted directly on: 0131 242 1990. 


Any member of your baby’s medical and nursing team can help you to get in touch with the Neonatal Family Wellbeing Team. 

Do you have 15 minutes to help?

NHS Lothian Neonatal Services Family Experience Questionnaire

Can you spare 15 minutes to complete a questionnaire and help inform NHS staff about your experience in neonatal care? 


Information is anonymous and will help make improvements to the services.

Other supports for families during baby’s inpatient stay or following baby’s care in the unit  


Helpful Links for parents

Neonatal dads online group

A weekly, online group run by dads for dads of babies who are in or have been in neonatal or special baby care - Dads Rock


Premature and sick babies’ charity - Bliss

Instagramers Miraclemoon


The NICU foundation

Animated guides to life on the neonatal unit to help familiarise parents with the environment and alleviate some worries.

View on YouTube

Best Beginning and Small Wonders

Short films - Small Wonders

Twins and multiples

TwinstrustEdinburgh Twins

Information and resources for fathers

Fathers Network & Dads Rock


Rainbow families LGBTQ+

Rainbow families LGBTQ+ 


Book resource

Leake, N. (2019) Surviving Prematurity - Amazon


Parent Club

Information for parents in Scotland - Parent Club


Tiny Happy People

BBC - Tiny Happy People


Solihull online

Free NHS recommended evidence-based, online modules for parents - Solihull online 

Perinatal mental health and wellbeing resources


Information on perinatal mental health - Mind

Inspiring Scotland

A directory of perinatal mental health supports in Scotland - Inspiring Scotland

Wellbeing Lothian

NHS Lothian’s mental health and wellbeing information pages - Wellbeing Lothian

Support across Lothian

Directories of local supports across Lothian -

NHS Lothian

A ‘walk in’ mental health information service - The mental health information station


Counselling and groups for parents in pregnancy and up to age 2 - CrossReach



Local perinatal mental health peer support groups (online and face to face) -

Dads Rock

Local support for perinatal dads - Dads Rock

Helpful Numbers in times of crisis  


A freephone support for parents Tel 08000 28 22 33 - Children 1st

Breathing Space

Listening and advice for times of overwhelm Tel 0800 83 85 87 - Breathing Space

NHS 24

Tel 111 - NHS 24

The Samaritans

Tel 116 123 - The Samaritans

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